Can Complaints Improve Service?

Can Bottom-Up Institutional Reform Improve Service Delivery?

Can Wavelet Denoising Improve Motor Unit Potential Template Estimation?

Background: Electromyographic (EMG) signals obtained from a contracted muscle contain valuable information on its activity and health status. Much of this information lies in motor unit potentials (MUPs) of its motor units (MUs), collected during the muscle contraction. Hence, accurate estimation of a MUP template for each MU is crucial. Objective: To investigate the possibility of improv...

Can public-private partnership (PPP) improve hospitals’ performance indicators?

    Background: This study was conducted to compare the main performance indicators of Hasheminejad hospital before and after implementing PPP model.    Methods: This cross sectional study was conducted in Iran in 2015. Performance indicators of Hasheminejad hospital, the only Iranian unit that implemented PPP model, were applied. Data were collected based on a researcher-designed checklist af...

Learning from past complaints to improve the care of patients.

This article gives an outline of the NHS complaints procedure, the role of the nurse in the management of complaints and the lessons learnt from complaints received by the Healthcare Commission. By raising awareness of the concerns frequently raised in complaints about nursing care, nurses will be better prepared to handle complaints and to use them and the complaints process to drive changes a...

Can Multibiometrics Improve Performance?

While it is widely acknowledged that the performance improvement in current biometrics-based personal authentication systems is necessary, it is not clear what mechanisms could be used to improve the performance. In this paper, we formulate the problem of multiple biometrics integration and examine whether the improvement in performance could be achieved from integrating multiple biometrics. Fo...